Please follow this link for a full listing of Plymouth CAST Trust policies
Complaints Procedure
If you have any concerns or worries about your child the first step is to speak to the class teacher – most problems can be rectified in this way. Problems can be referred to the Headteacher if the issue remains unresolved.
If you wish to make a formal complaint – it will need to be in writing to the Chair of Governors – this step is taken after all other options have been explored.
Whilst we hope it will not be necessary, if you remain dissatisfied with the outcome of your formal complaint, in limited circumstances it is possible for complaints to be referred to the EFA.
However we hope concerns can be resolved by informal discussions at school.
The following policies are available from the school upon request:-
- Nut Free Policy 2024
- Discharging Policy 2024
- Recruitment Policy v4
- Intimate Care Policy May 23
- Anti-Bullying Policy 2024
- Positive Pupil Welfare Policy v3 April 2022
- Allegations Against Staff Policy
- Online Safety Policy
- Whistleblowing Policy
- Mobile Technology Policy
- Curriculum Policy
- Outdoor Education and Off-Site Activities Policy
- Data Retention Policy & Guidance
- Personal Data Breach Handling Policy
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