If you have any concerns or worries about your child the first step is to speak to the class teacher – most problems can be rectified in this way. Problems can be referred to the Headteacher if the issue remains unresolved.
If you wish to make a formal complaint – it will need to be in writing to the Chair of Governors – this step is taken after all other options have been explored.
Whilst we hope it will not be necessary, if you remain dissatisfied with the outcome of your formal complaint, in limited circumstances it is possible for complaints to be referred to the EFA.
However we hope concerns can be resolved by informal discussions at school.